Re: What's the best way to approach a company who lies about their henna?

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Posted by Daffers on June 22, 2004 at 19:49:50:

In reply to: What's the best way to approach a company who lies about their henna? posted by Elettaria on June 22, 2004 at 12:46:11:

I'm not very familiar with UK laws on ingredient disclosure, but if
you check into it there might be something requiring them to provide
you with a list of ingredients or some department of regulation.

If you write a letter to Napier, you might try asking them if
specific ingredients (like PPD) are in their hair dyes. Most likely,
its just indigo or something. As for how to phrase it, I would be
polite and give them the benefit of the doubt since you trust their
reputation. They may just be ignorant to the connotations of vague
henna mixes. Speak to them as a customer and they should listen.
Make sure they understand that this makes you uncomfortable with
their products. Good luck!

~ Daffers

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: I'm not very familiar with UK laws on ingredient disclosure, but if : you check into it there might be something requiring them to provide : you with a list of ingredients or some department of regulation. : : If you write a letter to Napier, you might try asking them if : specific ingredients (like PPD) are in their hair dyes. Most likely, : its just indigo or something. As for how to phrase it, I would be : polite and give them the benefit of the doubt since you trust their : reputation. They may just be ignorant to the connotations of vague : henna mixes. Speak to them as a customer and they should listen. : Make sure they understand that this makes you uncomfortable with : their products. Good luck! : : ~ Daffers
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